Block Balance Privacy Policy

Block Balance is a puzzle game made by Lunivo Games (“we”), an independent game studio. This policy explains what information the game uses, why, and the choices you have. In short: you never create an account or give us your name or email. The game keeps your progress in an anonymous cloud profile, and the analytics, advertising and purchase services below process data for us.

Your anonymous profile

On first launch the game signs in to Google Firebase with an anonymous account: a random ID with no name, email or password. Your game profile is saved under that ID so it survives app updates: coins, items you own, badges, records, statistics, recent games, daily goals and streaks, and your settings. If you sign in to Game Center, your Game Center nickname is saved as your player name. The profile also records when you last played and, for each device, an installation ID, platform, language, time zone and app version.

Notifications

The game asks for permission to send notifications after you have played. If you allow it, a push token is saved with your device so we can send occasional news about the game through Firebase Cloud Messaging. Turn notifications off in the game’s Settings or in iOS Settings at any time; the token is then removed.

Service providers

These companies process data for us under their own privacy policies:

• Google Firebase (Authentication, Firestore, Analytics, Crashlytics, Cloud Messaging): an anonymous account, your game profile, usage statistics, crash reports and push notifications. See the sections below for what each one stores. Firebase Analytics does not use the Advertising Identifier. Privacy policy
• Google AdMob : showing ads. Device information, IP address, approximate location derived from it, ad interactions and diagnostics. Block Balance never shares the Advertising Identifier. Privacy policy
• RevenueCat : processing and restoring purchases (Remove Ads, Premium Themes, Premium Bundle). The anonymous account ID and your purchase history; no name, email or payment details. Privacy policy
• Apple (App Store, Game Center): payments and optional leaderboards are handled by Apple under its own privacy policy. Privacy policy

Analytics and crash reports

Usage statistics (games played, modes and difficulty, scores, items used, screens opened, a random app instance ID, device model and OS version) show which parts of the game work and which are too hard. Crash reports tell us when and where the game fails. Neither is linked to your name or used for advertising. You can turn off Share analytics and Share crash reports in the game’s Settings. Analytics data is kept for up to 14 months and crash reports for up to 90 days.

Ads

Block Balance shows a full-screen ad between some games and offers optional videos that reward coins. The game does not ask to track you, so the Advertising Identifier is never shared. Where the law requires it (for example in the EEA, the UK and Switzerland), Google’s consent form is shown before any ad is requested, and you can change your choice later from Settings → Privacy Options.

Buying Remove Ads or the Premium Bundle stops the full-screen ads. The optional reward videos stay available if you want coins.

What we do not do

We do not sell personal information, we do not build advertising profiles, and we do not collect your name, email address, contacts, photos or precise location.

Keeping and deleting your data

Your cloud profile is kept while you play. Deleting the app removes the data on your device but not the cloud profile. To delete it, email us from the device you play on and tell us roughly when you started playing and your Game Center nickname if you use one; we will find and delete the profile and its device records within 30 days. Analytics and crash data expire on their own as described above.

Your rights

Depending on where you live (for example, the GDPR in the EU/EEA and UK, or the CCPA in California), you may ask to access, correct or delete data about you, or object to its use. Email us and we will answer within 30 days. Requests about ad data can also go directly to Google. You may also complain to your local data protection authority.

Children

Block Balance is not directed at children under 13 (16 in the EEA), and we do not knowingly collect their personal information. If you believe a child has provided personal information through the game, contact us and we will help remove it.

Changes

We will update this page when the game changes the way it uses data, and show the date of the latest version at the top.

Contact

Email Lunivo Games at [email protected] for questions about this policy, data requests or support. See also Block Balance support.